Terms and conditions for 10 Pass - All Class Access
This contract is made between the
client, “Client”, and FIT4MOM South Orange County, “Fit4mom”.
CLASS PASS BENEFITS
Class passes can be used at any of our South Orange County locations (Stroller Strides, Stroller Barre, Fit4Baby, Body Boost, Body Ignite, Strides 360, and Family Classes drop-in workouts).
Access to our private Slack member forum. Download Slack for free and join our
space here: https://join.slack.com/t/fit4momsoc/shared_invite/zt-1oi4gjsr5-ZIHzMmyUToKRTZYdLhbDrQ
Members-Only deals and coupons from our National and Local sponsors (see some of our Preferred Providers' listings on our website: https://southoc.fit4mom.com/preferred-providers.)
MANAGING YOUR MEMBER & CLASS PASS CLIENT ACCOUNTS
Client
may manage their personal account by visiting: http://www.southoc.fit4mom.com
and selecting the “My Account” tab along the menu bar. This will direct Client
to our Pike13 client account management system. Client may also access this
site by visiting https://fit4mom-southoc.pike13.com
directly. Client must have their Liability Release waiver signed online via
their Pike13 account prior to participating in any of our programs.
CLASS PASS PAYMENTS
FIT4MOM
accepts debit cards, Visa, Discover, AMEX, or MasterCard credit cards for
passes. Cash will only be accepted for drop-ins or class pass purchases -
Payments must be received in full prior to beginning any class.
CLASS PASS EXPIRATION
All Class Passes expire 6 months from purchase date. The current value of any unused classes may be credited towards the purchase of another Class Pass or Membership.
CREDITS/REFUNDS
There
are no credits or refunds given for missed classes due to weather or Client’s personal
circumstances for ANY of our fitness programs.
PRICING/POLICY CHANGES
Pricing
and policies are subject to change.
STROLLER POLICY FOR STROLLER STRIDES/STROLLER BARRE/STRIDES360
Children must remain in their stroller throughout class for their safety and the overall safety of the class. Though children are welcome in our classes, and we strive to help entertain them, the safety and entertainment of the children are the responsibility of Client at all times. Instructors, employees, and volunteers of Fit4mom South Orange County do not assume responsibility for any children.
Children age 5 and above may sit outside the stroller, but must remain seated next to the stroller. Client may bring a mat or folding chair to set next to the stroller. Children age 5 and above, who are outside a stroller, must walk/run next to Client when traveling between stations. Children may not participate in the exercises, help entertain other children, ride on bikes, scooters, or shoes with wheels, or stand next to Client if Client is away from the stroller for an exercise.
CUSTOMER SERVICE
For all matters pertaining to your membership, please contact our Membership Managers directly during regular business hours Monday- Friday, 9am-5pm, at southoc@fit4mom.com or 949.373.3785. Our goal is for you and your children to have an amazing fitness experience with us. We realize you have choices for your fitness needs and FIT4MOM South Orange County appreciates your business. If you have any questions or concerns, please contact us immediately. As we strive to bring you the best program possible, we value your feedback!
STAY INFORMED
Our main method of communication with you regarding FIT4MOM South Orange County programming is through e-mail. If Client does not receive our monthly newsletter or calendars, please email southoc@fit4mom.com to confirm your e-mail information. Many e-mail programs have spam filters. Client may want to check the system and add FIT4MOM South Orange County to the “acceptable” e-mail list so e-mails are not blocked. ****Please email southoc@fit4mom.com for all business matters. We cannot respond to business emails via social media platforms or text.
**INCLEMENT WEATHER: Although rare, FIT4MOM will cancel classes in cases of inclement weather. Class cancellations due to these conditions will be announced at least 1 hour prior to class start time. Announcements of any such cancellations will always be communicated on our Pike13 class schedule https://fit4mom-southoc.pike13.com/schedule#. We will also do our best to send a mass text, post in the Facebook group, and post in Slack. Client may call or text us at 949.373.3785 Monday- Friday during regular business hours (9am-5pm) for any questions.
**PRE ENROLLMENT FOR CLASSES: Client is required to pre-enroll for classes. This allows instructors to contact Client should there be any changes to meeting spots or cancellation of classes. Client must pre-enroll at least ONE HOUR before class start time. Classes may be canceled if there are no pre-enrollments. Any class cancellations will be announced at least ONE HOUR prior to class start time. A late cancellation fee of $15 may apply if Client enrolls for a class and is a "no show" in the system. If Client does not pre-enroll for a class and the class is not showing as 'canceled' on our calendar, Client may still attend class so long as they still pre-enroll in pike13 (some classes may have waitlists).
**LOOKING FOR FIT4MOM SWAG? Visit shop.fit4mom.com for the latest in branded apparel, kids' clothing and more!
**Basic equipment needed for classes: Resistance band of 8 pounds or more, and a light or medium mini band for Stroller Strides/Barre & Body Well workouts, sponge/core balls for Stroller Barre workouts.
2023 Holiday Calendar
FIT4MOM will not hold classes on the following holidays this year:
New Year’s Day, January 1st
Independence Day, July 4th
Thanksgiving Day, November 23rd
Christmas Eve, December 24th
Christmas Day, December 25th
New Year’s Eve, December 31st
These classes may be cancelled, depending on instructor availability:
Labor Day, Memorial Day, Black Friday
We give our instructors the option to spend these days with their families, or teach class they desire.
Occasionally, classes may be canceled due to scheduled events in which FIT4MOM South Orange County is a sponsor or has an official race team.
For latest schedule, please visit: https://fit4mom-southoc.pike13.com/schedule# Pre-enrolling for your classes will provide the latest information on the schedule, including class meeting location changes/cancellations.
AUTHORIZATION
FOR PAYMENT
I, Client, authorize FIT4MOM South Orange County/Ginony, LLC, to initiate a charge to the
credit card number entered into Pike13 for the amount agreed upon at checkout. If charges are returned, I am subject
to a return fee of $15. I am responsible for updating my card
information online. I may not attend classes if balances are unpaid. If a
membership remains unpaid, it will be cancelled.
AGREEMENT
By purchasing this contract, you are agreeing to the terms of this contract.
Terms of this agreement may change with proper advance written notice.
Any questions can be directed to southoc@fit4mom.com.